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Você pode saber tudo sobre as melhores palavras para persuadir alguém, a linguagem corporal que precisa adotar e até mesmo saber o que a pessoa deseja ouvir, contudo, caso não faça a leitura do momento para usar as ferramentas adequadas, não adianta nada, pois, os estados emocionais dos envolvidos precisam ser observados. As técnicas são…
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